I can’t seem to get past needing to more credits. I’ve now purchased 2 months worth of credits I can’t figure out how to use. When I first signed up I could not get my photos to upload and work either.
Hi, thanks for your message, we’re looking into your issue and getting back to you very soon. In the meanwhile your latest payment has been refunded as you did not use any credits yet.
Could you write to us at hello@photographe.ai and send us the email / method you use to login to Photographe.ai as well as if you see your credits in the top right corner of the app once logged in.
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Comments1
Hello PhotographeAI
Mar 26
Hi, thanks for your message, we’re looking into your issue and getting back to you very soon.
In the meanwhile your latest payment has been refunded as you did not use any credits yet.
Could you write to us at hello@photographe.ai and send us the email / method you use to login to Photographe.ai as well as if you see your credits in the top right corner of the app once logged in.
Thanks,
The Photographe AI team.