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Upload consistently fails, constant prompt to choose plan after buying credits

Feature Request

I’m getting the same prompt to choose a plan after buying credits. I can’t upload in images to train the model - I get: “Failed to add an image (you are not alone, or face detection failed)” from pictures I drag and drop, photos I take with my phone camera, etc.

Posted by Joe Wilbur ·
Status: Completed4 comments

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Comments4

  • Jennifer Baylis

    •

    Mar 25

    I am having this exact same issue. I’ve purchased 2 months worth of credits and every time I try and work on this nothing works.

  • Hello PhotographeAI

    Team•

    Mar 7

    Hi, the issue has been fixed.

    Have a nice day,

    Photographe AI team

  • Hello PhotographeAI

    Team•

    Mar 6

    Unfortunately our systems encounters a temporary issue at the moment. We will come back to you shortly with a solution.
    Have a nice evening,
    Photographe AI Team

  • Hello PhotographeAI

    Team•

    Mar 6

    Hi, thanks for your message to support. It seems something was not working on our end, it has been fixed just now.
    Have a nice evening,
    Photographe AI Team